Unlock Real-Time, Personalized, Gamified Experiences
that Drive Loyalty and Growth

Lucio's low-code, API-first platform empowers your team to effortlessly create real-time gamified experiences, from initial concept to continuous optimization. Harness proven strategies from the gaming world to deliver personalized interactions that deepen loyalty, scale instantly, and evolve alongside your customers.

Our Work

Clippers Wave Makers

Clippers: Wave Makers

Intuit Dome’s next-gen fan experience.

Red Bull: Settle the Score

Red Bull: Settle The Score

Red Bull’s Twitch esports turned interactive by Lusio.

Twitch: Helios

Twitch: Helios

Gamified 10th Anniversary Event.

Clippers: Wave Makers

Lusio runs the Clippers’ Wave Maker program at Intuit Dome, rewarding real-time fan behavior via seamless integrations across ticketing, identity and CRM to create personalized, tiered loyalty journeys.

  • Real-time rewards for in-stadium behaviors
  • Transforming fandom into community
  • Notable impact on visiting teams' in game performance
  • In-stadium revenue up 17% since launch

Red Bull: Settle The Score

Award-winning Twitch esports + ARG powered by Lusio. A bespoke Twitch extension and 24/7 Unreal Live Hub enabled missions, trivia, and leaderboards, plus IRL side quests.

  • Custom Twitch extension (missions + trivia)
  • 24/7 Unreal Live Hub with live leaderboard
  • 3.7M total interactions; 5.25h avg watch time
  • Virtual cooperation and IRL participation
  • 1.2M extension interactions; +1000% ahead of the target

Twitch: Helios

Lusio powered Twitch’s 10th anniversary with Helios, a multi-week ARG blending loot, crafting, and real-world clue hunting. Five community missions drove collective collaboration, culminating in a rocket-launch finale and sustained streaming engagement long after the event.

  • Multi-week ARG with loot + crafting mechanics
  • Five collab missions fostering community teamwork
  • Real-world clue hunting tied to a fictional universe
  • +2500% engagement vs expectations
  • 55K unique players, 225K viewers

TRUSTED BY GLOBAL BRANDS & PARTNERS

Loyalty is stagnating.
Lusio is the solution.

Loyalty platforms are everywhere, and they are all underwhelming. The average consumer belongs to 16 loyalty programs but actively engages with fewer than half of them.

Consumers are bored with the traditional points for purchase model. They want more personalization, more immersion, more reasons to believe. Lusio empowers your team to deliver on the true promise of loyalty, at scale.

Gamification is in our nature.

Lusio powers dynamic, gamified, emotionally resonant experiences, not just transactional loyalty. We design gamified products around six core psychological drivers: autonomy, relatedness, scarcity, loss aversion, novelty, and mastery.

These principles tap into deep human motivation, rewarding users for every interaction with your brand. What motivates your users’ behaviour?

Seasoned Veterans


We are a team of creators specializing in gamification, interactive content, and liveOps excellence. Each of us blends storytelling with technology to engage audiences in meaningful ways.

Chief Executive Officer
Former Microsoft Media & Entertainment Director now leading growth at Lusio. Drives digital transformation across audience engagement, sales & service, operational efficiency, and product innovation.

Rory Otterburn

Chief Technology Officer
Tech leader with 10+ years delivering interactive solutions for Unity and Gentilhomme. Led technical direction on global productions including Cirque du Soleil, Victoria’s Secret, and KISS’ End of the Road tour.

Jeremy Ferland

Chief Innovation Officer
With over a decade of experience spanning web development, multimedia integration, and interactive production, Fred specializes in building scalable platforms and immersive digital products that power Lusio’s award-winning experiences.

Fred Forges

Senior Project Manager
Design-trained Senior Project Manager with 10+ years driving complex, high-impact digital projects for multinational brands. Trusted by Red Bull, BAT Canada, Microsoft, Coca-Cola, LA Clippers and MBC to drive clarity and results.

Céline Kouassi-Goly

Director of Gamification & LiveOps
Seasoned LiveOps, gamification, and product specialist with over a decade’s worth of experience delivering retention, loyalty, and revenue systems to partners including Hello Games, LA Clippers, Twitch, Paradox, Stillfront Group, Funcom and Embracer.

Patrick Greatbatch

Senior Developer
Linux, networking, and web services expert who built Ludia’s first online infrastructure and redesigned Behaviour Interactive’s full online stack. Delivered resilient systems for PLAYMIND, Float4, and Autodesk.

Guillaume Hardy

Developer
Full-stack developer building custom software across banking, GIS and manufacturing. Shipped web interfaces for satellite imagery and nautical charts, plus enterprise web and CMS solutions on Oracle CX and dotCMS.

Ian Austin

LiveOps Producer
Producer shipping seasonal content and player-facing updates across PC, console, and VR. Credits include Amazon Games’ New World, Meta/Oculus titles, Riot’s League of Legends, and Rockstar’s Red Dead Online.

Priscilla Tran

Request a Personalized Demo

Get a custom walkthrough of Lusio and see how real-time gamification can boost engagement and loyalty; tailored to your goals, your users, and your tech.